Work that made a difference

Challenge

A small e-commerce business had grown quickly but had no documented plan for responding to a cyber incident. With customer payment data and order history at stake, the owner knew a breach or ransomware event could be devastating — but had no idea where to start or what to do if something went wrong.

Approach

K2 worked closely with the owner and a small cross-functional team to develop a practical, right-sized cyber threat response playbook. We mapped the business's critical systems and data assets, identified the most likely threat scenarios, and built step-by-step response procedures for each. The playbook included clear roles and responsibilities, escalation paths, communication templates, and a recovery checklist — all written in plain language the team could actually use under pressure.

Outcome

The business now has a documented, tested response plan it can act on immediately if an incident occurs. The owner reported a significant reduction in anxiety around cyber risk — not because the threats disappeared, but because the team knows exactly what to do. The playbook also surfaced two configuration gaps that were quietly addressed before they could become incidents.

Challenge

A mid-sized nonprofit providing housing and social services had no formal cybersecurity program. Staff handled sensitive client data across a mix of personal and organizational devices, with no documented policies or incident response plan.

Approach

K2 conducted a full cybersecurity assessment — reviewing existing controls, interviewing staff, and mapping data flows across systems. We identified critical gaps in access management, endpoint security, and data handling practices, then delivered a prioritized remediation roadmap tailored to the organization's budget and staffing capacity.

Outcome

The organization gained a clear, actionable picture of its risk landscape for the first time. Leadership used the roadmap to secure board approval for a phased security improvement plan, beginning with the highest-priority controls.